Job Description

Enable Flexport to become the most trusted company in global trade.

The Opportunity:

Flexport helps more than 10,000 clients and suppliers lead all aspects of their supply chain operations. Started in 2013, we've raised over $1.3B from investors that include the Founders Fund, Google Ventures, First Round Capital, Bloomberg Beta, Y Combinator, Wells Fargo, & Softbank.

With offices on three continents, our team is as global as our client base and we're excited to continue building a product and service they love. Wherever you are, whichever role you play, you're guaranteed to share your day with committed, encouraging, and resourceful team members.

Flexport is looking for a senior software engineer to help drive the agenda for the Cloud Services team that supports our freight forwarding platform. This team is responsible for a critical set of enabling services and technologies including DNS, IP address management, cloud governance for AWS, GCP, and Azure, environment build-outs, some account management, and collaborating with security operations on a variety of defensive measures.

You Will:

Develop and execute a vision that drives high service levels and accountability for these services
Maintain networking and DNS performance above 99.99% availability
Build a world class team, providing growth opportunities and mentorship
Partner with engineering, compliance, SRE, core infra, DevX, security, IT and other teams
Advise teams on cloud networking implementations, platform management, and capacity planning
Create sustainable systems and services through automation

You Should Have:

3+ years of experience as a software engineer building solutions for complex SaaS services
1+ years of experience working with AWS
Experience with infrastructure-as-code tools, especially Terraform
Experience managing Route 53 or other DNS systems
Solid understanding of network fundamentals, particularly with respect to AWS and Kubernetes
Experience designing, building, and deploying scalable cloud-based Infrastructure
Experience with monitoring tools like DataDog, Grafana, or New Relic
Excellence in problem-solving, strategic thinking, and collaboration with cross-functional teams
Strong interpersonal and communications skills

The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Our salary ranges are determined by role, level, and location. Within the range displayed, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education and / or training.

The US base salary range for this full-time position: (exclusive of bonus, equity and benefits.)

$165,400 - $183,750 USD

This job was posted on Mon Aug 14 2023 and expired on Mon Aug 21 2023.

Minimum $90K /yr

$120K /yr Average

Maximum $150K /yr

Tasks

Modify existing software to correct errors, to adapt it to new hardware, or to upgrade interfaces and improve performance.

Develop or direct software system testing or validation procedures.

Direct software programming and development of documentation.

Consult with customers or other departments on project status, proposals, or technical issues, such as software system design or maintenance.

Analyze information to determine, recommend, and plan installation of a new system or modification of an existing system.

Consult with engineering staff to evaluate interface between hardware and software, develop specifications and performance requirements, or resolve customer problems.

Design or develop software systems, using scientific analysis and mathematical models to predict and measure outcome and consequences of design.

Prepare reports or correspondence concerning project specifications, activities, or status.

Confer with data processing or project managers to obtain information on limitations or capabilities for data processing projects.

Store, retrieve, and manipulate data for analysis of system capabilities and requirements.

Coordinate installation of software system.

Monitor functioning of equipment to ensure system operates in conformance with specifications.

Supervise and assign work to programmers, designers, technologists, technicians, or other engineering or scientific personnel.

Advise customer about or perform maintenance of software system.

Train users to use new or modified equipment.

Specify power supply requirements and configuration.

Evaluate factors such as reporting formats required, cost constraints, or need for security restrictions to determine hardware configuration.

Use microcontrollers to develop control signals, implement control algorithms, or measure process variables, such as temperatures, pressures, or positions.

Recommend purchase of equipment to control dust, temperature, or humidity in area of system installation.

Skills

Reading Comprehension - Understanding written sentences and paragraphs in work related documents.

Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Speaking - Talking to others to convey information effectively.

Mathematics - Using mathematics to solve problems.

Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.

Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.

Knowledge

Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

Engineering and Technology - Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.

Design - Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.

Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.