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in Rockwood, TN
Call Center Agent - Full-time / Part-time
•30 days ago
Hours | Part-time, Full-time |
---|---|
Location | 134 North Gateway Avenue Rockwood, Tennessee |
About this job
Main Job Tasks, Duties and Responsibilities
answer calls and respond to emails
handle customer inquiries both over the phone and by email
research required information using available resources
manage and resolve customer complaints
provide customers with product and service information
enter new customer information into system
update existing customer information
process orders, forms and applications
identify and escalate priority issues